Privacy Policy

Who we are

Our website address is: https://voicesnow.org.uk.

Voices Now

Singing. For Everyone. Everywhere.

Singing groups in the UK play a vital role in providing high quality access to music, improving health and wellbeing and bringing communities together. Voices Now is the movement that supports singing together nationally by showcasing, researching and advocating great practice, investing in new work, enabling greater participation and developing new audiences.

This privacy policy sets out how Voices Now (Charity no: 1144319) uses and processes any data that you give us. We will ensure it is used and stored in accordance with the Data Protection Act (1998), the Privacy and Electronic Communication Regulations (2003) and the EU General Data Protection Regulation (EU 2016/679).

Voices Now is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Voices Now may change this policy from time to time. We will let you know from time to time if we make any changes. This policy is effective from 25thMay 2018.

How we collect data

We collect your personal information when you engage with us as a choir, audience member or individual. This could be when you purchase a concert or workshop ticket or apply to take part in one of our events as a choir or sign up to our mailing list.

We may also collect information from publicly available sources as part of our marketing and research. This may include obtaining information from individuals working on our behalf such as our staff and partner organisations.

We may obtain this information in person, via websites, emails, post or over the phone.

Comments on our website

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media on our website

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We have a contact form on our website where you can give us consent to add your email to our mailing list.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may also collect anonymised data when you visit our website so that we can see geographically where people are who visit our website and how they found us for our own research purposes. This is also true through social media where we will sometimes use anonymised information as part of our marketing work.

What data we collect

We only collect data that we need to run our events and undertake our research.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to research, surveys and/or offers
  • anonymised data online for website analytics and social media marketing
  • information cookies so we can make our website more user friendly
  • data from third parties, for example organisations that we are working in partnership with. They should only share this data with us if they already have your permission to do so.
  • Information available publicly such as choir information, locality from places such as Companies House, Google and information that has been published in articles/newspapers.

 

Why do we gather this data?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process applications from choirs and individuals who want to participate in Voices Now activity
  • To ask choirs and individuals to take part in campaigns or research projects
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or telephone. We may use the information to customise the website according to your interests.

Who we share your data with

Voices Now rarely shares your information with third parties and even then will only do so with your express consent. We will ask for your consent to share personal information with organisations we might collaborate on with research and other relevant organisations that we think may be of interest to choirs. These requests will be specific to the individual organisation so that your consent decision is informed.

We make sure anyone who provides a service for the Voices Now enters into an agreement with us and meets our standards for data security. They will not use your data for anything other than the clearly defined purpose relating to the service that they are providing.

How long we retain your data

We only keep data for as long as we need it for any project. If you give us permission to contact you about marketing and/or fundraising purposes we will keep your data until you tell us you no longer want to hear from us or unsubscribe.

On our website

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may request details of your personal information we hold at any time and may ask to have it deleted or amended. We will respond to your request within 30 days. To remove or amend the information we hold on you please email info@voicesnow.org.uk.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@voicesnow.org.ukor by unsubscribing from any of our emails.

How we protect your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy policy applicable to the website in question.

Your contact information

You can contact us at any time about the contents of this Privacy Policy by sending an email to info@voicesnow.org.uk.

Further Information

To find out more about data protection regulations visit: https://ico.org.uk/for-the-public

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